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Byram Healthcare, New Intake Coordinator

Job Description

POSITION SUMMARY

Coordinates intake of all new referrals to Byram Healthcare for medical equipment and supplies.  Leads new patients through records retrieval, authorizations, and equipment shipments.  Works with patients on verifying insurance criteria for equipment and supplies, and processes equipment orders through internal catalogs and systems.



ESSENTIAL JOB FUNCTIONS: 


1.      Reviews all new referrals to Byram Healthcare for Insulin pumps and supplies.


2.      Verifies relevant demographics, insurance information, and products with patients.  Reviews cost and coverage for products with patients as applicable.


3.      Manages assigned patients though medical records retrieval requests, prior authorization submissions, and shipments processes.


4.      Ensures patients meet all insurance criteria for specific insulin pumps being ordered.  Completes benefits verification and eligibility checks with insurance plan providers.


5.      Accurately selects correct product and catalog codes, and billing and insurance information.  Charts all calls and notes in the patient's record, thoroughly documenting performed activities in internal records systems as part of onboarding process.


6.      Maintains consistent communications with manufacturer partners on relevant intake and equipment issues.  Submits relevant and authorized patient's requests and information to provider offices to initiate service.


7.      Provides outstanding customer service to patients throughout the new intake process.



SUPPLEMENTAL JOB FUNCTIONS:  


  • Performs additional duties as directed.



Qualifications


EDUCATION & EXPERIENCE REQUIRED:  


  • High School Diploma or equivalent
  • At least one year of healthcare industry experience highly preferred
  • Medical Assistant, Certified Nurse's Assistant, or Professional Medical Coding Certification preferred
  • Familiarity with basic medical terminology and payer/insurance processing and plans highly preferred

KNOWLEDGE SKILLS & ABILITIES:


  • Proficient in Microsoft Office, ERP
  • Excellent communication skills (written and verbal)
  • Able to cope with heavy telephone and computer use
  • Excellent telephone customer service skills
  • Knowledge and familiarity with medical terminology
  • Knowledge of payer/insurance processing and plans


ADDITIONAL REQUIREMENTS:


  • None

Job Requirements

 

Job Snapshot

Location US-UT-Salt Lake City
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Skilled Labor - Trades
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Company Overview

Byram Healthcare

Byram has been a national leader in disposable medical supply delivery since 1968. Byram provides quality supplies, services and support, specializing in diabetes supplies, ostomy supplies, wound care supplies, Urology supplies, incontinence supplies and enteral nutrition products. In 2017, Byram was acquired by Owens & Minor, a global healthcare services company, to expand the organization’s ability to serve the continuum of care into the patient’s home. Byram Healthcare, an Owens & Minor company, is more prepared than ever to tackle the challenging, changing healthcare landscape. Byram Healthcare is here to deliver the products, services, and support needed to maximize clinical outcomes and manage complicated benefits. Learn More

Contact Information

US-UT-Salt Lake City
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Snapshot
Byram Healthcare
Company:
US-UT-Salt Lake City
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Skilled Labor - Trades
Store Type:

Job Description

POSITION SUMMARY

Coordinates intake of all new referrals to Byram Healthcare for medical equipment and supplies.  Leads new patients through records retrieval, authorizations, and equipment shipments.  Works with patients on verifying insurance criteria for equipment and supplies, and processes equipment orders through internal catalogs and systems.



ESSENTIAL JOB FUNCTIONS: 


1.      Reviews all new referrals to Byram Healthcare for Insulin pumps and supplies.


2.      Verifies relevant demographics, insurance information, and products with patients.  Reviews cost and coverage for products with patients as applicable.


3.      Manages assigned patients though medical records retrieval requests, prior authorization submissions, and shipments processes.


4.      Ensures patients meet all insurance criteria for specific insulin pumps being ordered.  Completes benefits verification and eligibility checks with insurance plan providers.


5.      Accurately selects correct product and catalog codes, and billing and insurance information.  Charts all calls and notes in the patient's record, thoroughly documenting performed activities in internal records systems as part of onboarding process.


6.      Maintains consistent communications with manufacturer partners on relevant intake and equipment issues.  Submits relevant and authorized patient's requests and information to provider offices to initiate service.


7.      Provides outstanding customer service to patients throughout the new intake process.



SUPPLEMENTAL JOB FUNCTIONS:  


  • Performs additional duties as directed.



Qualifications


EDUCATION & EXPERIENCE REQUIRED:  


  • High School Diploma or equivalent
  • At least one year of healthcare industry experience highly preferred
  • Medical Assistant, Certified Nurse's Assistant, or Professional Medical Coding Certification preferred
  • Familiarity with basic medical terminology and payer/insurance processing and plans highly preferred

KNOWLEDGE SKILLS & ABILITIES:


  • Proficient in Microsoft Office, ERP
  • Excellent communication skills (written and verbal)
  • Able to cope with heavy telephone and computer use
  • Excellent telephone customer service skills
  • Knowledge and familiarity with medical terminology
  • Knowledge of payer/insurance processing and plans


ADDITIONAL REQUIREMENTS:


  • None

Job Requirements

 
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Byram Healthcare, New Intake Coordinator Apply now