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CF Rail Services Field Service Technician

Job Description

Deliver exceptional customer service by providing onsite mobile repairs at customer facilities. This will be accomplished through quality workmanship, meeting AAR Requirements, while providing accurate industry standard formatted billing.
ROLE AND RESPONSIBILITIES
• Set an example and conduct activities consistent with the core values of CFRS contributing to a positive environment for communication, empowerment, and continuous improvement.
• Learn and adhere to all CFRS safety procedures.
• Learn the basic flow and logistics of railroad industry and repair business.
• Proficient in documenting work performed on billing repair card.
• Keep work truck, and remote repair work locations in a clean and orderly manner to comply with CFRS, OSHA and environmental rules and regulations.
• Professionally interact with customers to ensure satisfaction, manage expectations, and set agreed upon deliverables.
• Contributes to team effort by accomplishing related results as needed.
• Maintain a high level of quality with an understanding of CFRS’ quality assurance program.
• Must learn develop a complete understanding of various railcars, components and billing repair cards.
• Perform repairs such as, but not limited to, mechanical, grinding, cleaning, and touch up painting and decaling on various types of railcars as required.
• Set up and operate various hand and power tools such as, but not limited to, air arc, plasma cutting, Huck and welding machines and processes, and oxy fuel operation in heating and cutting processes.
• Documented training to set up and operate or drive equipment such as, but not limited to: forklift, man lift, crane, back hoe, skid loader, hoist or hydraulic boom.
• Successfully complete this position “Education/Formal Training” requirements.
• Wear PPE in appropriate areas

QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education/Formal Training (preferred, but not limited to): High school diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Successfully pass the following courses with an 80% or higher score coordinated by CF Rail Management:
 FRA Freight Car Safety Standards
 Lettering and Marking
SKILLS
• Proficient in Microsoft Office Suit and BRC generation software/ shop operating system.
• Ability to deliver high level of customer service via phone and face to face interaction.
• Team player
• Effective listening skills

Physical Demands
Work assignments involve standing, stooping, bending, kneeling, reaching, climbing, crawling, and crouching in strained and awkward positions for prolonged periods of time at various heights up to 20 feet. Uses hands, legs, and arms to climb vertical ladders to staging or suspended platforms. Lifts, carries, and sets up equipment and components that weigh up to 50 lbs. Employee must be medically certified to wear a respirator, as well as be able to wear respirators for prolonged periods of time.
• Ability to operate electrical and pneumatic tools
• Ability to operate heavy equipment (Cranes, Jacks)
• Ability to operate Forklifts, Mobile Service Trucks, Boom Lifts
• Required valid driver’s licenses, and ability to drive Company vehicles when necessary.
• Ability to travel within established 200-mile region.
• Ability to travel for an extended period of time.
Working Conditions
Work will be performed outdoors and indoors in all types of weather, on and around heavy equipment.

Job Requirements

 

Job Snapshot

Location US-WA-Longview
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Skilled Labor - Trades
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Company Overview

Sasser Family Holdings, Inc.

Sasser Family Holdings serves as the strategic support and cultural driver for each of its subsidiaries. By instilling Sasser family values into each new venture and each new employee, an exceptional quality and consistency is maintained throughout the companies under the Sasser umbrella. This entity also provides a larger context for the subsidiaries to ensure that as a group they are acting in the best interests of their customers and the evolving needs of the industries they helped to pioneer.

Contact Information

US-WA-Longview

Snapshot
Sasser Family Holdings, Inc.
Company:
US-WA-Longview
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Skilled Labor - Trades
Store Type:

Job Description

Deliver exceptional customer service by providing onsite mobile repairs at customer facilities. This will be accomplished through quality workmanship, meeting AAR Requirements, while providing accurate industry standard formatted billing.
ROLE AND RESPONSIBILITIES
• Set an example and conduct activities consistent with the core values of CFRS contributing to a positive environment for communication, empowerment, and continuous improvement.
• Learn and adhere to all CFRS safety procedures.
• Learn the basic flow and logistics of railroad industry and repair business.
• Proficient in documenting work performed on billing repair card.
• Keep work truck, and remote repair work locations in a clean and orderly manner to comply with CFRS, OSHA and environmental rules and regulations.
• Professionally interact with customers to ensure satisfaction, manage expectations, and set agreed upon deliverables.
• Contributes to team effort by accomplishing related results as needed.
• Maintain a high level of quality with an understanding of CFRS’ quality assurance program.
• Must learn develop a complete understanding of various railcars, components and billing repair cards.
• Perform repairs such as, but not limited to, mechanical, grinding, cleaning, and touch up painting and decaling on various types of railcars as required.
• Set up and operate various hand and power tools such as, but not limited to, air arc, plasma cutting, Huck and welding machines and processes, and oxy fuel operation in heating and cutting processes.
• Documented training to set up and operate or drive equipment such as, but not limited to: forklift, man lift, crane, back hoe, skid loader, hoist or hydraulic boom.
• Successfully complete this position “Education/Formal Training” requirements.
• Wear PPE in appropriate areas

QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education/Formal Training (preferred, but not limited to): High school diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Successfully pass the following courses with an 80% or higher score coordinated by CF Rail Management:
 FRA Freight Car Safety Standards
 Lettering and Marking
SKILLS
• Proficient in Microsoft Office Suit and BRC generation software/ shop operating system.
• Ability to deliver high level of customer service via phone and face to face interaction.
• Team player
• Effective listening skills

Physical Demands
Work assignments involve standing, stooping, bending, kneeling, reaching, climbing, crawling, and crouching in strained and awkward positions for prolonged periods of time at various heights up to 20 feet. Uses hands, legs, and arms to climb vertical ladders to staging or suspended platforms. Lifts, carries, and sets up equipment and components that weigh up to 50 lbs. Employee must be medically certified to wear a respirator, as well as be able to wear respirators for prolonged periods of time.
• Ability to operate electrical and pneumatic tools
• Ability to operate heavy equipment (Cranes, Jacks)
• Ability to operate Forklifts, Mobile Service Trucks, Boom Lifts
• Required valid driver’s licenses, and ability to drive Company vehicles when necessary.
• Ability to travel within established 200-mile region.
• Ability to travel for an extended period of time.
Working Conditions
Work will be performed outdoors and indoors in all types of weather, on and around heavy equipment.

Job Requirements

 
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CF Rail Services Field Service Technician Apply now