Job Summary: Supervise, train, coach, schedule and coordinate activities for Drivers
Primary Responsibilities of the Job: This is not meant to be an exhaustive list of responsibilities; other assignments will be made as needed. • Serves as the work team leader Responsible for the performance of the team they supervise and that all tasks are performed safely, accurately and on time • Understands every job they oversee and will ensure Team Members are current on all regulatory and safety training • Serves as the Regulatory SME for their team. Including, but not limited to, the areas of DOT, and PHMSA. Specializing in Drivers Records of Duty Status and Placarding. • Owns the processes that they supervise and ensure that they are properly documented, followed and continually improved • Balances daily work load and makes necessary adjustments to employee schedules to minimize overtime and total labor costs; approves vacation requests, etc.; accomplishes daily completion targets • Responsible for entering NCRs as appropriate and often serves as primary investigator; collaborates with workers and managers to identify and solve work-related problems , participates in Kaizen and/ or rapid improvement teams • Addresses and/or escalates any potential safety, quality and employee concerns, including injury and accident reporting • Resolves personnel problems, complaints, and formal grievances when possible, or escalates them to the Manager for resolution • Coaches and counsels employees regularly in work-related activities, personal growth, and job enrichment, includes performing and presenting MMFs and annual appraisals, recommends disciplinary action when appropriate • Conducts safety, quality or other team meetings, and serves in committee memberships as needed • Records defects through POI, cycle times, double check, Paretos and leads efforts to eliminate defects.