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Customer Service Representative (part-time)

Job Description

You belong at Dayton Freight! Join our team of Customer Service Representatives and be a part of The Dayton Difference.

Dayton Freight is a recognized leader in regional LTL transportation services and we are truly different from other carriers. It's apparent in how we treat our customers, and each other. Our culture is one of teamwork, respect and professional honesty. Dayton Freight appreciates its employees: you are not just a number, you are family. We attribute our growth to the dedication of our employees, and the loyalty of our customers and business partners.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including: freight pickup request, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

     
    Additional job duties include:

    • Assist the Service Center Manager
    • Take and deliver messages for the Service Center Manager and Account Managers
    • Provide assistance to Drivers
    • Prepare bills of lading and delivery receipts
    • Maintain excellent communication with external and internal customers as well as interline companies

     
    May be asked to assist with:

    • Payroll
    • Data entry
    • Freight reports
    • Driver collect reports
    • Billing and filling

    Job Requirements

    Minimum Qualifications
    • Knowledge and skillful in Microsoft Office Programs
    • Excellent keyboarding skills
    • Has worked in a fast paced environment and has an excellent attention to detail
    • Experience with handling a high volume of phone calls
    • Exceptional communication and customer service skills

    Benefits

    • Stable and growing organization
    • Competitive weekly pay
    • Quick advancement
    • Customized training program
    • Professional, positive and people-centered work environment
    • Modern facilities
    • Clean, late model equipment
    • For Full-time: Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
    • For Full-time: Paid holidays (8); paid vacation and personal days



    Keywords: CSR, C.S.R., customer service, customer service rep, customer service representative, customer support, customer care


    Job Snapshot

    Location US-PA-McKees Rocks
    Employment Type Full-Time/Part-Time
    Pay Type Year
    Pay Rate N/A
    Store Type Admin - Clerical, Customer Service, Supply Chain
    Other Compensation: Competitive Wages
    Apply

    Company Overview

    Dayton Freight Lines Inc.

    Dayton Freight is a recognized leader in less-than-truckload transportation services with 48 Service Centers throughout the Midwest. Headquartered in Dayton, Ohio, Dayton Freight has been offering shippers 1 or 2 day on-time, intact delivery within their 13-state region for over 35 years! Their corporate vision statement says it all: Delivering Value Today. Driving The Standard For Tomorrow.To learn more about Dayton Freight, please visit our website at www.daytonfreight.com. Learn More

    Contact Information

    US-PA-McKees Rocks
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    Snapshot
    Dayton Freight Lines Inc.
    Company:
    US-PA-McKees Rocks
    Location:
    Full-Time/Part-Time
    Employment Type:
    Year
    Pay Type:
    N/A
    Pay Rate:
    Admin - Clerical, Customer Service, Supply Chain
    Store Type:

    Job Description

    You belong at Dayton Freight! Join our team of Customer Service Representatives and be a part of The Dayton Difference.

    Dayton Freight is a recognized leader in regional LTL transportation services and we are truly different from other carriers. It's apparent in how we treat our customers, and each other. Our culture is one of teamwork, respect and professional honesty. Dayton Freight appreciates its employees: you are not just a number, you are family. We attribute our growth to the dedication of our employees, and the loyalty of our customers and business partners.

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including: freight pickup request, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

       
      Additional job duties include:

      • Assist the Service Center Manager
      • Take and deliver messages for the Service Center Manager and Account Managers
      • Provide assistance to Drivers
      • Prepare bills of lading and delivery receipts
      • Maintain excellent communication with external and internal customers as well as interline companies

       
      May be asked to assist with:

      • Payroll
      • Data entry
      • Freight reports
      • Driver collect reports
      • Billing and filling

      Job Requirements

      Minimum Qualifications
      • Knowledge and skillful in Microsoft Office Programs
      • Excellent keyboarding skills
      • Has worked in a fast paced environment and has an excellent attention to detail
      • Experience with handling a high volume of phone calls
      • Exceptional communication and customer service skills

      Benefits

      • Stable and growing organization
      • Competitive weekly pay
      • Quick advancement
      • Customized training program
      • Professional, positive and people-centered work environment
      • Modern facilities
      • Clean, late model equipment
      • For Full-time: Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
      • For Full-time: Paid holidays (8); paid vacation and personal days



      Keywords: CSR, C.S.R., customer service, customer service rep, customer service representative, customer support, customer care


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      Customer Service Representative (part-time) Apply now