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Dispatch Supervisor

Job Description

This position is responsible for the effective management and coordination of the FTL fleet and equipment for pick-up and deliveries within the DVFG/FTL operational system.  The individual will manage both the company drivers and owner operators to achieve maximum productivity, efficiency, cost reduction and a high level of on-time performance.


Essential Functions:


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  1. Must be able to work Tuesday - Saturday, 8am - 5:30pm.  Flexibility due to additional days/hours during peak periods is required. 

  2. Assign drivers their work assignments on a daily basis and work with the operations staff to execute on the planned driver assignments. This will include both company drivers and owner operators.

  3. Prepare driver dispatch ledger with assignments and freight manifest for 3rd party deliveries.

  4. Dispatch drivers though good communication of the driver instructions both written and verbal.

  5. Responsible for the productivity of the drivers by properly scheduling the driver assignments.

  6. Monitor loads for on time delivery and provide our customers with timely notifications as needed.

  7. Coordinate any pertinent information with the DV distribution centers for pickup, deliveries and returns.

  8. Required to secure Broker loads by negotiating freight rates and detention charges to maximize revenue.

  9.  Handle any equipment maintenance items including breakdowns and securing rental tractors when necessary which may happen after hours.

  10. Manage driver compliance for hours of service.

  11. Learn to be proficient in the company’s software and operating programs.

  12. Ensure all safety rules and company policies are followed consistently.

  13. Assist in administrative tasks which include billing and making appointments.

  14. Responsible for loading and counting freight when necessary.

  15. Spotting trailers in doors when necessary.

Job Requirements

Required Education and Experience:



  1. CDL preferred.

  2. Knowledge of DOT regulations specifically hours of service, hazardous materials and CSA guidelines.

  3. Knowledge of OSHA regulations.

  4. Good geographical knowledge.

  5. Prior experience with forklift and pallet jack equipment preferred.

  6. Ability to successfully manage within deadlines.

  7. Strong problem solving and planning skills along with the ability to multi-task.

  8. Good math skills to calculate time and distance.

  9. Good computer skills with experience using Excel and Word documents 

  10. Must be able to adapt to change in a positive manner, and motivate employees through these changes, developing a Driver culture that will play a key role in reducing turnover

  11. Must have experience with Routing/GPS Software

  12. Must be able to use warehouse equipment such as forklifts, pallet jacks, etc. to assist in the loading/unloading of product trucks.

Job Snapshot

Location US-NJ-Sewell
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Distribution - Shipping, Transportation
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Company Overview

Delaware Valley Floral Group

For over 50 years Delaware Valley Floral Group has been providing Professional Retail Florists with the finest in Fresh Cut Flowers and Greens, Floral Supplies, and Botanicals. Delaware Valley Floral Group. began as a small family business in 1959 and has grown to become one of the largest floral distribution companies in the United States. Learn More

Contact Information

US-NJ-Sewell
Snapshot
Delaware Valley Floral Group
Company:
US-NJ-Sewell
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Distribution - Shipping, Transportation
Store Type:

Job Description

This position is responsible for the effective management and coordination of the FTL fleet and equipment for pick-up and deliveries within the DVFG/FTL operational system.  The individual will manage both the company drivers and owner operators to achieve maximum productivity, efficiency, cost reduction and a high level of on-time performance.


Essential Functions:


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  1. Must be able to work Tuesday - Saturday, 8am - 5:30pm.  Flexibility due to additional days/hours during peak periods is required. 

  2. Assign drivers their work assignments on a daily basis and work with the operations staff to execute on the planned driver assignments. This will include both company drivers and owner operators.

  3. Prepare driver dispatch ledger with assignments and freight manifest for 3rd party deliveries.

  4. Dispatch drivers though good communication of the driver instructions both written and verbal.

  5. Responsible for the productivity of the drivers by properly scheduling the driver assignments.

  6. Monitor loads for on time delivery and provide our customers with timely notifications as needed.

  7. Coordinate any pertinent information with the DV distribution centers for pickup, deliveries and returns.

  8. Required to secure Broker loads by negotiating freight rates and detention charges to maximize revenue.

  9.  Handle any equipment maintenance items including breakdowns and securing rental tractors when necessary which may happen after hours.

  10. Manage driver compliance for hours of service.

  11. Learn to be proficient in the company’s software and operating programs.

  12. Ensure all safety rules and company policies are followed consistently.

  13. Assist in administrative tasks which include billing and making appointments.

  14. Responsible for loading and counting freight when necessary.

  15. Spotting trailers in doors when necessary.

Job Requirements

Required Education and Experience:



  1. CDL preferred.

  2. Knowledge of DOT regulations specifically hours of service, hazardous materials and CSA guidelines.

  3. Knowledge of OSHA regulations.

  4. Good geographical knowledge.

  5. Prior experience with forklift and pallet jack equipment preferred.

  6. Ability to successfully manage within deadlines.

  7. Strong problem solving and planning skills along with the ability to multi-task.

  8. Good math skills to calculate time and distance.

  9. Good computer skills with experience using Excel and Word documents 

  10. Must be able to adapt to change in a positive manner, and motivate employees through these changes, developing a Driver culture that will play a key role in reducing turnover

  11. Must have experience with Routing/GPS Software

  12. Must be able to use warehouse equipment such as forklifts, pallet jacks, etc. to assist in the loading/unloading of product trucks.

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Dispatch Supervisor Apply now