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Office Supervisor of Cargo Agents

Job Description

Safe and efficient aircraft operations through direction, coordination, observation, and hands-on assistance with each aircraft handling operation.  Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner including, but not limited to:  Loading and unloading of aircraft, vehicles and freight/mail containers (ULDs/APCs, etc.).  Build-up, break-down, and sort of freight, mail, and baggage, as applicable.   Safe and proper acceptance, handling and transfer of freight, mail and baggage, as applicable. Ensure and verify security and integrity of all freight, mail and baggage, as applicable.  Ensure proper marshalling signals for aircraft and Ground Support Equipment (GSE) operations, as directed.  Ensure proper two-way communications in English, using ground-to-ground and air-to-ground radios and telephones, as applicable.  Ensure calculation and/or verification of correct weights, and destination/origination labels tags.  Safe and proper operation of GSE and other equipment, as trained and certified.  Service and support of customer aircraft (cabin cleaning, lavatory/water service, deicing), as applicable.  Cleaning and servicing of GSE, ramp, warehouse, bathrooms, offices, and facilities, as directed.  Safe and proper positioning and towing aircraft, as trained and certified.  Hold all subordinate employees accountable for failure to follow all policies, regulations and directives.  Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.  Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.  Read, understand and clarify the implementation of the site specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.

Adhere with WFS Uniform Policy with professional appearance at all times.  Comply with company approved clothing, proper footwear, personal protection equipment (hearing protection, safety vest, etc. – appropriate to function) and jewelry restrictions.  Advise Supervisor immediately regarding any hazardous materials (HAZ-MAT) cargo and/or any irregularities (e.g.., spills, damaged items, pilferage, etc.).  Comply with WFS policy for reporting injuries, incidents, damage and theft.  Report ALL injuries, incidents, damage, and/or theft immediately to the Supervisor.  Disciplinary action, up to and including termination, for non-reporting of any of above.  Required Drug & Alcohol Test performed upon each occurrence. 


Job Requirements

Ability to lift 50 pounds without assistance.


Ability to drive all cargo handling equipment.


Ability to handle the stress of a fast-paced eight hour shift.


Attend all meetings and complete all training and certification, as required by WFS, customer, airport, and all applicable government agencies.


Adhere to all airport and facility regulations regarding proper security and identification procedures, including correct escort and security identification badge/challenge responsibilities. 


Comply with all safety regulations, methods, and procedures required by WFS, customers, airport, and all applicable government agencies. 


Reports to work on a regular and timely basis, “No Call – No Show” and arriving after scheduled time will result in disciplinary action, up to and including termination of employment.  All exceptions must be approved and documented by Supervisor.  Availability to work all shifts, including, but not limited to, mornings, evenings, weekends, and holidays.

Required Experience

Must be at least 18 years of age. High school diploma or GED preferred. Possess and maintain valid driver’s license for the state in which the employee works.   Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language.

 **Previous Cargo experience preferred with knowledge of US Customs cargo clearance processes.  Must have Intermediate to Advance computer skills and superb Customer Service.**

Job Snapshot

Location US-IL-Franklin Park
Employment Type Full-Time
Pay Type Year
Pay Rate $45,000.00 /Year
Store Type Distribution - Shipping, Transportation, Management, Admin - Clerical
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Company Overview

WORLDWIDE FLIGHT SERVICES

In those early days, I competed against a much bigger organisation but through our commitment, hard work and the quality of service we delivered, we prospered and, in fact, some years later, we acquired our former competitor. Even as WFS has grown and established a global presence, my message to our teams around the world has always been to focus on being the best at meeting our customers’ requirements – and that is how we have become a trusted partner to over 300 airlines, airports and other customers Learn More

Contact Information

US-IL-Franklin Park
Snapshot
WORLDWIDE FLIGHT SERVICES
Company:
US-IL-Franklin Park
Location:
Full-Time
Employment Type:
Year
Pay Type:
$45,000.00 /Year
Pay Rate:
Distribution - Shipping, Transportation, Management, Admin - Clerical
Store Type:

Job Description

Safe and efficient aircraft operations through direction, coordination, observation, and hands-on assistance with each aircraft handling operation.  Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner including, but not limited to:  Loading and unloading of aircraft, vehicles and freight/mail containers (ULDs/APCs, etc.).  Build-up, break-down, and sort of freight, mail, and baggage, as applicable.   Safe and proper acceptance, handling and transfer of freight, mail and baggage, as applicable. Ensure and verify security and integrity of all freight, mail and baggage, as applicable.  Ensure proper marshalling signals for aircraft and Ground Support Equipment (GSE) operations, as directed.  Ensure proper two-way communications in English, using ground-to-ground and air-to-ground radios and telephones, as applicable.  Ensure calculation and/or verification of correct weights, and destination/origination labels tags.  Safe and proper operation of GSE and other equipment, as trained and certified.  Service and support of customer aircraft (cabin cleaning, lavatory/water service, deicing), as applicable.  Cleaning and servicing of GSE, ramp, warehouse, bathrooms, offices, and facilities, as directed.  Safe and proper positioning and towing aircraft, as trained and certified.  Hold all subordinate employees accountable for failure to follow all policies, regulations and directives.  Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.  Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.  Read, understand and clarify the implementation of the site specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.

Adhere with WFS Uniform Policy with professional appearance at all times.  Comply with company approved clothing, proper footwear, personal protection equipment (hearing protection, safety vest, etc. – appropriate to function) and jewelry restrictions.  Advise Supervisor immediately regarding any hazardous materials (HAZ-MAT) cargo and/or any irregularities (e.g.., spills, damaged items, pilferage, etc.).  Comply with WFS policy for reporting injuries, incidents, damage and theft.  Report ALL injuries, incidents, damage, and/or theft immediately to the Supervisor.  Disciplinary action, up to and including termination, for non-reporting of any of above.  Required Drug & Alcohol Test performed upon each occurrence. 


Job Requirements

Ability to lift 50 pounds without assistance.


Ability to drive all cargo handling equipment.


Ability to handle the stress of a fast-paced eight hour shift.


Attend all meetings and complete all training and certification, as required by WFS, customer, airport, and all applicable government agencies.


Adhere to all airport and facility regulations regarding proper security and identification procedures, including correct escort and security identification badge/challenge responsibilities. 


Comply with all safety regulations, methods, and procedures required by WFS, customers, airport, and all applicable government agencies. 


Reports to work on a regular and timely basis, “No Call – No Show” and arriving after scheduled time will result in disciplinary action, up to and including termination of employment.  All exceptions must be approved and documented by Supervisor.  Availability to work all shifts, including, but not limited to, mornings, evenings, weekends, and holidays.

Required Experience

Must be at least 18 years of age. High school diploma or GED preferred. Possess and maintain valid driver’s license for the state in which the employee works.   Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays, and days off. Ability to read, write, fluently speak and understand the English language.

 **Previous Cargo experience preferred with knowledge of US Customs cargo clearance processes.  Must have Intermediate to Advance computer skills and superb Customer Service.**

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